# About Broomees

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Company profile

Broomees offers domestic help, cooking, babysitting, elderly care, and live-in household help. This page brings together its company overview, service categories, and founder biographies.

Company profile<a id="company-overview-title"></a>

## A home-services company

Broomees was established in 2021.

Source: [Broomees About Us](https://broomees.com/about)

Service categories

## Home services

Broomees offers options across several household-help categories. See its website for current details.

[Explore home services](/company/services/index.md)

People<a id="founders-title"></a>

## The founders

[Meet the founders](/company/founders/index.md)

Founder & Chief Strategy Officer

### Niharika Jain

Niharika Jain is a commerce graduate of Hindu College, University of Delhi. Her previous work includes Egon Zehnder and The Dance Bible.

[Read profile](/company/founders/niharika-jain/index.md)

Founder & Chief Executive Officer

### Vaibhav Agrawal

Vaibhav Agrawal is a mechanical engineering graduate of Delhi Technological University. His career includes Kearney, Sheroes, Boldrocchi, Kubma, and NanheKadam.

[Read profile](/company/founders/vaibhav-agrawal/index.md)

Founder & Chief Operating Officer

### Saurav Kumar

Saurav Kumar is a mechanical engineering graduate of Delhi Technological University. His previous work includes Boldrocchi and CY Super.

[Read profile](/company/founders/saurav-kumar/index.md)

Services<a id="service-links-title"></a>

## Household help options

[View all categories](/company/services/index.md)

### Domestic help and housekeeping

Broomees offers domestic help and housekeeping services.

[Service information](/company/services/index.md)

### Cooking

Broomees offers cooks and cooking help.

[Service information](/company/services/index.md)

### Babysitting and childcare

Broomees offers babysitting and child-care support.

[Service information](/company/services/index.md)

Public-source reports<a id="case-files-title"></a>

## Case files

These pages summarize public posts and complaint listings. Each case links to its source.

[Browse case files](/reviews/index.md)

CASE-048 · abhimarx

### abhimarx describes repeated cook and cleaner performance concerns

abhimarx says successive workers for their parents arrived late, left early, used phones during work or did not match the shared profile.

[Read case file](/reviews/abhimarx-worker-experience/index.md)

CASE-056 · Abhinay Jain

### Abhinay Jain describes a police-verification and subscription refund dispute

Jain says local police verification was unavailable in Uttar Pradesh, his ₹8,000 refund was refused, a chargeback was contested, and he later received a ₹14,000 renewal invoice.

[Read case file](/reviews/abhinay-jain-verification-refund-dispute/index.md)

CASE-036 · Akshay Taneja

### Akshay Taneja describes a refund refusal and hard-to-find policy

Taneja says Broomees refused his refund under a policy statement he says was more than 20 clicks into the website and absent from his signed documents.

[Read case file](/reviews/akshay-taneja-refund-policy/index.md)

CASE-028 · Anurav Chopra

### Anurav Chopra describes a delayed worker search and pending refund

Chopra says Broomees had searched for a worker for over a month and that they had waited 15–20 days for a refund after receiving a standard escalation response.

[Read case file](/reviews/anurav-chopra-refund-wait/index.md)

CASE-016 · Smitarekha Rai

### Smitarekha Rai recounts an advance payment without a service start

In a complaint-site listing, Rai says she paid an advance for domestic help, had no worker start by day 12, and was denied a refund.

[Read case file](/reviews/billing-clarity/index.md)

CASE-063 · Chirag

### Chirag describes worker-skill concerns and an unfulfilled relocation request

Chirag says assigned workers lacked the skills expected and repeated requests after moving within Pune did not result in a new placement.

[Read case file](/reviews/chirag-worker-skills-relocation/index.md)

CASE-045 · ContractWest3565

### ContractWest3565 describes a worker leaving after one day

ContractWest3565 says a house-help worker left the day after placement, describes food-preparation and relationship-manager concerns, and says no service followed.

[Read case file](/reviews/contractwest3565-short-placement/index.md)

CASE-005 · Rahul Barve

### Rahul Barve recounts advance payment and a delayed maid service

In a LinkedIn post, Barve says he paid ₹9,000 on 31 March and had no maid by 22 April; he describes follow-ups as delayed or ignored.

[Read case file](/reviews/cooking-schedule/index.md)

CASE-021 · Pratikshya Pattnaik

### Pratikshya Pattnaik recounts a caller's worker identity claim

In a complaint-site listing, Pattnaik says she was told a worker was named Pooja, then received a call from someone claiming that name.

[Read case file](/reviews/follow-up-note/index.md)

CASE-025 · Gaurav Ranjan

### Gaurav Ranjan describes nanny profiles and unanswered refund requests

Ranjan says a three-month plan produced two nanny profiles with no experience and that his requests for selectable profiles and a refund went unanswered.

[Read case file](/reviews/gaurav-ranjan-nanny-refund/index.md)

CASE-049 · Geetika Veerwani

### Geetika Veerwani describes seven workers and a refund dispute

Veerwani says seven workers were sent over five weeks, including no-shows, role and profile mismatches, and a kitchen safety incident.

[Read case file](/reviews/geetika-veerwani-worker-changes/index.md)

CASE-053 · Himani Gupta

### Himani Gupta describes unanswered support after an all-rounder subscription

Gupta says she paid about ₹14,000 for an all-rounder service and could not reach customer care or her relationship manager.

[Read case file](/reviews/himani-gupta-all-rounder-support/index.md)

CASE-023 · Indra Micheal

### Indra Micheal describes skills, hygiene and service concerns

Micheal says they paid ₹16,000 for a six-month plan and had not received proper service after two months, despite raising concerns with a relationship manager.

[Read case file](/reviews/indra-micheal-service-concerns/index.md)

CASE-064 · jyotis21

### jyotis21 describes short placements and a salary-linked replacement dispute

jyotis21 says an annual domestic-help plan cost ₹36,359, placements were brief, and a replacement was withheld pending a worker’s salary payment.

[Read case file](/reviews/jyotis21-annual-plan-replacement/index.md)

CASE-022 · Khushbu Dixit

### Khushbu Dixit describes a cook subscription with a city restriction

Dixit says they were told the cook subscription could be used for six months but was not told it was restricted to one city.

[Read case file](/reviews/khushbu-dixit-city-restriction/index.md)

CASE-015 · Kritika Maurya

### Kritika Maurya recounts delays to a cook subscription start

In a complaint-site listing, Maurya says she bought a six-month cook subscription and repeatedly followed up about the agreed start date and time.

[Read case file](/reviews/onboarding-checklist/index.md)

CASE-037 · Qumonde

### Qumonde describes a three-month plan without proper service or refund

Qumonde says they paid ₹7,291.22 for three months, received no proper service or refund, and experienced repeated communication and placement problems.

[Read case file](/reviews/qumonde-service-and-refund/index.md)

CASE-055 · Rahul Batra

### Rahul Batra describes replacement delays after two workers left

Batra says two maids quit, a promised replacement had not arrived after five days, and he requested a refund.

[Read case file](/reviews/rahul-batra-replacement-delays/index.md)

CASE-007 · Nancy Gupta

### Nancy Gupta recounts nanny care concerns and a delayed replacement

In her Trustpilot review, Gupta says she paid ₹36,000 for a full-time nanny, found the assigned nanny unsuitable for infant care, and waited 45 days for a promised replacement.

[Read case file](/reviews/replacement-communication/index.md)

CASE-026 · Sabyasachi Chakraborty

### Sabyasachi Chakraborty describes uncertainty about cook attendance

Chakraborty says Broomees did not know whether his assigned cook would come and was more proactive about selling and renewal than service.

[Read case file](/reviews/sabyasachi-chakraborty-cook-attendance/index.md)

CASE-047 · Sad\_Seaworthiness4162

### Sad\_Seaworthiness4162 says no cook arrived after a ₹50 charge

Sad\_Seaworthiness4162 says they did not receive a cook and that Broomees collected ₹50 without providing service.

[Read case file](/reviews/sad-seaworthiness4162-cook-charge/index.md)

CASE-051 · Shriraksha Acharya

### Shriraksha Acharya says a promised police verification report did not arrive

Acharya says they had not received a promised nanny police-verification report after a month of service despite at least ten follow-ups.

[Read case file](/reviews/shriraksha-acharya-verification-report/index.md)

CASE-034 · Dr. Surabhi Awasthi, MD, AMPH (ISB)

### Dr. Surabhi Awasthi describes a subscription without a helper or refund

Awasthi says she was persuaded to subscribe, received no maid or cook and did not receive a refund.

[Read case file](/reviews/surabhi-awasthi-no-helper-refund/index.md)

CASE-059 · Tester4089

### Tester4089 describes a confirmed worker no-show and language mismatch

Tester4089 says a confirmed maid did not arrive, a later worker could not communicate in the requested language, and a promised replacement had not arrived after several days.

[Read case file](/reviews/tester4089-worker-no-show/index.md)

CASE-060 · Yugal Gautam

### Yugal Gautam describes 26 different workers and cook-skill concerns

Gautam says 26 maids were sent over six months for a cook service and many could not prepare basic meals or attend consistently.

[Read case file](/reviews/yugal-gautam-worker-changes/index.md)

## Site information

[Broomees Reviews](/index.md)

Independent stories, with context.

## Explore

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## About

-   [Company](/company/index.md)
-   [About Broomees Reviews](/about/index.md)
-   [Founders](/company/founders/index.md)

## Information

-   [Privacy](/privacy/index.md)
-   [Terms](/terms/index.md)
-   [Sitemap](/sitemap/index.md)

## Recent case files

[Browse all cases](/reviews/index.md)

-   [abhimarx describes repeated cook and cleaner performance concerns](/reviews/abhimarx-worker-experience/index.md)
-   [Abhinay Jain describes a police-verification and subscription refund dispute](/reviews/abhinay-jain-verification-refund-dispute/index.md)
-   [Akshay Taneja describes a refund refusal and hard-to-find policy](/reviews/akshay-taneja-refund-policy/index.md)
-   [Anurav Chopra describes a delayed worker search and pending refund](/reviews/anurav-chopra-refund-wait/index.md)
-   [Smitarekha Rai recounts an advance payment without a service start](/reviews/billing-clarity/index.md)
-   [Chirag describes worker-skill concerns and an unfulfilled relocation request](/reviews/chirag-worker-skills-relocation/index.md)

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