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Read accounts posted publicly about Broomees services, with links to each original source and a clear account of the author's experience.

[Browse case files](/reviews/index.md) [Company and service context](/company/index.md)

Case filePublic source

abhimarx

## CASE-048

abhimarx describes repeated cook and cleaner performance concerns

[Read this case](/reviews/abhimarx-worker-experience/index.md)

**01**Source

**02**Reported account

**03**Source link

CASE-048 · abhimarx

<a id="featured-case-title"></a>

## abhimarx describes repeated cook and cleaner performance concerns

abhimarx says successive workers for their parents arrived late, left early, used phones during work or did not match the shared profile.

Date: From November 2024

1.  From November 2024
    
    ### Service account begins
    
    abhimarx says cooking and cleaning help for their parents in Noida began in November 2024.
    

[Read the full case file](/reviews/abhimarx-worker-experience/index.md)

Public source

### Source

[Open Reddit comment](https://www.reddit.com/r/delhi/comments/1cpbpga/broomees_services_reviews/)

### Reading this case

This page presents one author's public account and links to its original source.

Public-source reports

<a id="recent-title"></a>

## Case files

[Browse all cases](/reviews/index.md)

Each case links to its original public source.

Case file CASE-056

Babysitter service

### [Abhinay Jain describes a police-verification and subscription refund dispute](/reviews/abhinay-jain-verification-refund-dispute/index.md)

Jain says local police verification was unavailable in Uttar Pradesh, his ₹8,000 refund was refused, a chargeback was contested, and he later received a ₹14,000 renewal invoice.

[Read this case](/reviews/abhinay-jain-verification-refund-dispute/index.md)

Case file CASE-036

Domestic help

### [Akshay Taneja describes a refund refusal and hard-to-find policy](/reviews/akshay-taneja-refund-policy/index.md)

Taneja says Broomees refused his refund under a policy statement he says was more than 20 clicks into the website and absent from his signed documents.

[Read this case](/reviews/akshay-taneja-refund-policy/index.md)

Case file CASE-028

Domestic help

### [Anurav Chopra describes a delayed worker search and pending refund](/reviews/anurav-chopra-refund-wait/index.md)

Chopra says Broomees had searched for a worker for over a month and that they had waited 15–20 days for a refund after receiving a standard escalation response.

[Read this case](/reviews/anurav-chopra-refund-wait/index.md)

Case file CASE-016

Domestic help

### [Smitarekha Rai recounts an advance payment without a service start](/reviews/billing-clarity/index.md)

In a complaint-site listing, Rai says she paid an advance for domestic help, had no worker start by day 12, and was denied a refund.

[Read this case](/reviews/billing-clarity/index.md)

Case file CASE-063

Domestic help

### [Chirag describes worker-skill concerns and an unfulfilled relocation request](/reviews/chirag-worker-skills-relocation/index.md)

Chirag says assigned workers lacked the skills expected and repeated requests after moving within Pune did not result in a new placement.

Pune[Read this case](/reviews/chirag-worker-skills-relocation/index.md)

Case file CASE-045

House help

### [ContractWest3565 describes a worker leaving after one day](/reviews/contractwest3565-short-placement/index.md)

ContractWest3565 says a house-help worker left the day after placement, describes food-preparation and relationship-manager concerns, and says no service followed.

[Read this case](/reviews/contractwest3565-short-placement/index.md)

Case file CASE-005

Maid service

### [Rahul Barve recounts advance payment and a delayed maid service](/reviews/cooking-schedule/index.md)

In a LinkedIn post, Barve says he paid ₹9,000 on 31 March and had no maid by 22 April; he describes follow-ups as delayed or ignored.

[Read this case](/reviews/cooking-schedule/index.md)

Case file CASE-021

Domestic help

### [Pratikshya Pattnaik recounts a caller's worker identity claim](/reviews/follow-up-note/index.md)

In a complaint-site listing, Pattnaik says she was told a worker was named Pooja, then received a call from someone claiming that name.

[Read this case](/reviews/follow-up-note/index.md)

Case file CASE-025

Nanny service

### [Gaurav Ranjan describes nanny profiles and unanswered refund requests](/reviews/gaurav-ranjan-nanny-refund/index.md)

Ranjan says a three-month plan produced two nanny profiles with no experience and that his requests for selectable profiles and a refund went unanswered.

[Read this case](/reviews/gaurav-ranjan-nanny-refund/index.md)

Case file CASE-049

Cook and utensil-cleaning service

### [Geetika Veerwani describes seven workers and a refund dispute](/reviews/geetika-veerwani-worker-changes/index.md)

Veerwani says seven workers were sent over five weeks, including no-shows, role and profile mismatches, and a kitchen safety incident.

[Read this case](/reviews/geetika-veerwani-worker-changes/index.md)

Case file CASE-053

All-rounder service

### [Himani Gupta describes unanswered support after an all-rounder subscription](/reviews/himani-gupta-all-rounder-support/index.md)

Gupta says she paid about ₹14,000 for an all-rounder service and could not reach customer care or her relationship manager.

[Read this case](/reviews/himani-gupta-all-rounder-support/index.md)

Case file CASE-023

Domestic help

### [Indra Micheal describes skills, hygiene and service concerns](/reviews/indra-micheal-service-concerns/index.md)

Micheal says they paid ₹16,000 for a six-month plan and had not received proper service after two months, despite raising concerns with a relationship manager.

[Read this case](/reviews/indra-micheal-service-concerns/index.md)

Case file CASE-064

Domestic help

### [jyotis21 describes short placements and a salary-linked replacement dispute](/reviews/jyotis21-annual-plan-replacement/index.md)

jyotis21 says an annual domestic-help plan cost ₹36,359, placements were brief, and a replacement was withheld pending a worker’s salary payment.

[Read this case](/reviews/jyotis21-annual-plan-replacement/index.md)

Case file CASE-022

Cook subscription

### [Khushbu Dixit describes a cook subscription with a city restriction](/reviews/khushbu-dixit-city-restriction/index.md)

Dixit says they were told the cook subscription could be used for six months but was not told it was restricted to one city.

[Read this case](/reviews/khushbu-dixit-city-restriction/index.md)

Case file CASE-015

Cook subscription

### [Kritika Maurya recounts delays to a cook subscription start](/reviews/onboarding-checklist/index.md)

In a complaint-site listing, Maurya says she bought a six-month cook subscription and repeatedly followed up about the agreed start date and time.

[Read this case](/reviews/onboarding-checklist/index.md)

Case file CASE-037

Domestic help

### [Qumonde describes a three-month plan without proper service or refund](/reviews/qumonde-service-and-refund/index.md)

Qumonde says they paid ₹7,291.22 for three months, received no proper service or refund, and experienced repeated communication and placement problems.

[Read this case](/reviews/qumonde-service-and-refund/index.md)

Case file CASE-055

Maid service

### [Rahul Batra describes replacement delays after two workers left](/reviews/rahul-batra-replacement-delays/index.md)

Batra says two maids quit, a promised replacement had not arrived after five days, and he requested a refund.

[Read this case](/reviews/rahul-batra-replacement-delays/index.md)

Case file CASE-007

Full-time nanny

### [Nancy Gupta recounts nanny care concerns and a delayed replacement](/reviews/replacement-communication/index.md)

In her Trustpilot review, Gupta says she paid ₹36,000 for a full-time nanny, found the assigned nanny unsuitable for infant care, and waited 45 days for a promised replacement.

[Read this case](/reviews/replacement-communication/index.md)

Case file CASE-026

Cook service

### [Sabyasachi Chakraborty describes uncertainty about cook attendance](/reviews/sabyasachi-chakraborty-cook-attendance/index.md)

Chakraborty says Broomees did not know whether his assigned cook would come and was more proactive about selling and renewal than service.

[Read this case](/reviews/sabyasachi-chakraborty-cook-attendance/index.md)

Case file CASE-047

Cook service

### [Sad\_Seaworthiness4162 says no cook arrived after a ₹50 charge](/reviews/sad-seaworthiness4162-cook-charge/index.md)

Sad\_Seaworthiness4162 says they did not receive a cook and that Broomees collected ₹50 without providing service.

[Read this case](/reviews/sad-seaworthiness4162-cook-charge/index.md)

Case file CASE-051

Nanny service

### [Shriraksha Acharya says a promised police verification report did not arrive](/reviews/shriraksha-acharya-verification-report/index.md)

Acharya says they had not received a promised nanny police-verification report after a month of service despite at least ten follow-ups.

[Read this case](/reviews/shriraksha-acharya-verification-report/index.md)

Case file CASE-034

Domestic help

### [Dr. Surabhi Awasthi describes a subscription without a helper or refund](/reviews/surabhi-awasthi-no-helper-refund/index.md)

Awasthi says she was persuaded to subscribe, received no maid or cook and did not receive a refund.

[Read this case](/reviews/surabhi-awasthi-no-helper-refund/index.md)

Case file CASE-059

Maid service

### [Tester4089 describes a confirmed worker no-show and language mismatch](/reviews/tester4089-worker-no-show/index.md)

Tester4089 says a confirmed maid did not arrive, a later worker could not communicate in the requested language, and a promised replacement had not arrived after several days.

Bengaluru[Read this case](/reviews/tester4089-worker-no-show/index.md)

Case file CASE-060

Cook service

### [Yugal Gautam describes 26 different workers and cook-skill concerns](/reviews/yugal-gautam-worker-changes/index.md)

Gautam says 26 maids were sent over six months for a cook service and many could not prepare basic meals or attend consistently.

[Read this case](/reviews/yugal-gautam-worker-changes/index.md)

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## One public account is one perspective.

Read each author's account alongside the linked source and its capture note.

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## Recent case files

[Browse all cases](/reviews/index.md)

-   [abhimarx describes repeated cook and cleaner performance concerns](/reviews/abhimarx-worker-experience/index.md)
-   [Abhinay Jain describes a police-verification and subscription refund dispute](/reviews/abhinay-jain-verification-refund-dispute/index.md)
-   [Akshay Taneja describes a refund refusal and hard-to-find policy](/reviews/akshay-taneja-refund-policy/index.md)
-   [Anurav Chopra describes a delayed worker search and pending refund](/reviews/anurav-chopra-refund-wait/index.md)
-   [Smitarekha Rai recounts an advance payment without a service start](/reviews/billing-clarity/index.md)
-   [Chirag describes worker-skill concerns and an unfulfilled relocation request](/reviews/chirag-worker-skills-relocation/index.md)

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