# Akshay Kapil: newborn-care replacements
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The case file · CASE-207
Akshay Kapil says a newborn-care worker left after two days, subsequent replacement arrangements failed and the remaining balance was not returned.
newborn-care service · Akshay Kapil · Date: Newborn-care placement and replacement follow-up · Unresolved
## Akshay Kapil’s account
Akshay Kapil described hiring a caretaker for newborns. He said the assigned worker lacked basic care and hygiene skills and left after two days. He reported having no replacement or backup for about two and a half weeks; a backup worker then left after two or three days, and a shortlisted replacement was put on hold. Akshay said the company refused to return the balance even after he agreed to deductions. The post text surfaced in Mohit Tyagi’s public LinkedIn activity feed, where Mohit was shown as having liked it; Akshay is the author identified in the source. The indexed post text refers to events through December 24, 2025.
## Separate account: Devika Bedi
Devika Bedi describes a newborn-care helper booking in Ahmedabad on 2023-04-10. Devika says they expected a pre-service briefing, written pricing and continuity across shifts. They say the first visit began later than the confirmed window and duties discussed during booking were treated as optional.
Their timeline records the requirement discussion and request on April 8, assignment and start-window confirmation on April 9, the first scheduled service and concern on April 10, and support contact and remedy request on April 11.
The source lists an invoice, appointment messages and a note of calls to the help desk.
The response proposed a service credit while a coordinator checked attendance; Devika says the original payment question remained open though a credit was discussed.
Devika Bedi’s account was last checked on 2023-06-21. The account was posted on June 19, 2023; updated June 24, 2023. An update added the replacement offer and retained the original account of the first visit. The supplied notes cross-reference two entries about delayed arrival notices in the same city.
Sequence
## Timeline
1. Replacement follow-up
### Placement and replacement follow-up
Akshay Kapil says a newborn-care worker left after two days, subsequent replacement arrangements failed and the remaining balance was not returned.
## Source
[Mohit Tyagi public LinkedIn activity](https://in.linkedin.com/in/mohit-tyagi-4a321781)
More in the file
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