# Anurag Thakur: cook service and refund

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The case file · CASE-209

Anurag Thakur says three assigned cooks declined a stated non-vegetarian cooking requirement and that missed service days and unanswered refund requests followed.

cooking subscription · Anurag Thakur · Date: Enrolment: October 16 · Unresolved

## Anurag Thakur’s account

Anurag Thakur described a three-month cooking plan costing ₹7,273, enrolled on October 16. He said three assigned workers refused to cook non-vegetarian food despite that requirement having been stated, service days were missed without updates, and his refund requests received no response. He also criticized the app for lacking a direct cancellation option and described support as slow.

Review posted: October 23, 2025. The public account is attributed to Anurag Thakur.

## Separate account: Eshan Bedi

Eshan Bedi describes a driver-on-call booking in Chennai on 2025-02-24. Eshan says they expected a verified profile, confirmed arrival window and single point of contact. They say an added charge appeared after confirmation and the requested written explanation was delayed.

The timeline records a booking request on February 22, assignment and start-window confirmation on February 23, the first service and concern on February 24, and support contact and remedy request on February 25.

The source lists a service confirmation, call log and two photos of the attendance register.

Support said it was reviewing account notes and later sent a brief status update. Eshan says they accepted a partial adjustment and arranged the remaining support independently.

Eshan Bedi’s account was last checked on 2025-05-09. The account was posted on May 7, 2025; updated May 14, 2025. The entry was first posted after the service week and was later expanded with a timeline note. The supplied notes point to support-channel messages about service continuity and supervisor callbacks.

Sequence

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## Timeline

1.  October 16
    
    ### Enrolment
    
    Anurag says the three-month cooking plan began with enrolment on October 16.
    

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## Source

[Anurag Thakur public LinkedIn post](https://www.linkedin.com/feed/update/urn:li:activity:7394869502326300672/)

More in the file

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