# Connect_Patience2683 raises a nanny hygiene concern

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The case file · CASE-085

Connect\_Patience2683 says a nanny assigned for babysitting did not wash hands properly and spent 15–20 minutes in the washroom. The author says the family recorded the incident and did not expect a refund.

Babysitting nanny · Connect_Patience2683 · Date: Review posted 2y ago on the source page

## The public account

Connect\_Patience2683 says a nanny assigned for babysitting did not wash hands properly and spent 15–20 minutes in the washroom. The author says the family recorded the incident and did not expect a refund.

## Separate appended account: Uma Anand

Uma Anand’s appended account concerns a newborn-care helper booking in Noida on 20 June 2024. Anand expected a pre-service briefing, written pricing and continuity across shifts. The service began as booked, but Anand says the scheduled follow-up visit was missed without advance notice.

The requirement discussion and booking request were on 18 June; the assignment and start window were confirmed on 19 June. Anand contacted support on 21 June for a remedy.

The notes list a work schedule, payment confirmation and a copy of the escalation email. A coordinator offered to rearrange the next visit but did not address every point in Anand’s message. A credit was discussed, but Anand says the original payment question remained open.

The last check recorded for Uma Anand’s account is 2024-09-07. The account was posted on 31 August 2024 and updated on 9 September; the update added the replacement offer and retained the first-visit account. The notes cite a nearby-area report about a missed follow-up visit and disputed cancellation charge.

Sequence

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## Timeline

1.  Review posted 2y ago on the source page
    
    ### Review posted
    
    The account appeared on 2y ago on the source page on Reddit comment.
    

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## Source

[Reddit comment](https://www.reddit.com/r/delhi/comments/17g3qpf/any_reviews_for_the_broomees_services/)

More in the file

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