# Navpreet Kaur: worker hygiene and money

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The case file · CASE-224

Navpreet Kaur described workers as unhygienic and said Broomees had not taken accountability while retaining customers’ money.

Broomees service · Navpreet Kaur · Date: Review posted: 2mo (relative display at capture)

## Navpreet Kaur’s account

Navpreet Kaur said she had a very poor experience, described workers as unhygienic and said Broomees had not taken accountability while retaining customers’ money.

Review posted: 2mo (relative display at capture). The public account is attributed to Navpreet Kaur.

## Separate account: Jai Bedi

Jai Bedi describes an overnight elder companion booking in Hyderabad on 2025-05-09. Jai says they expected a trained worker, daily attendance updates and prompt escalation support. They say service began as booked but a scheduled follow-up visit was missed without advance notice.

Their timeline records the booking request on May 7, assignment and start-window confirmation on May 8, the first service and concern on May 9, and support contact and remedy request on May 10.

The source lists the pre-booking profile, support-ticket transcript and bank-transfer reference.

Support logged the issue and said a supervisor would call back; Jai says no callback arrived that day. The case was marked for follow-up.

Jai Bedi’s account was last checked on 2025-06-24. The account was posted on July 4, 2025; updated July 17, 2025. The post was revised to add the outcome of the escalation and the date of the last contact. The supplied notes cite a nearby-area report about a missed follow-up visit and disputed cancellation charge.

Sequence

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## Timeline

1.  Review posted: 2mo (relative display at capture)
    
    ### Source-post date
    
    Navpreet Kaur described workers as unhygienic and said Broomees had not taken accountability while retaining customers’ money.
    

<a id="source-title"></a>

## Source

[LinkedIn comment on Ankush Ray post](https://www.linkedin.com/posts/ankush-ray_while-looking-for-a-nanny-through-broomees-activity-7467818309258993664-x9gu)

More in the file

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