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Page 15 of 22

Case file CASE-036

Domestic help

### [Akshay Taneja describes a refund refusal and hard-to-find policy](/reviews/akshay-taneja-refund-policy/index.md)

Taneja says Broomees refused his refund under a policy statement he says was more than 20 clicks into the website and absent from his signed documents.

[Read this case](/reviews/akshay-taneja-refund-policy/index.md)

Case file CASE-028

Domestic help

### [Anurav Chopra describes a delayed worker search and pending refund](/reviews/anurav-chopra-refund-wait/index.md)

Chopra says Broomees had searched for a worker for over a month and that they had waited 15–20 days for a refund after receiving a standard escalation response.

[Read this case](/reviews/anurav-chopra-refund-wait/index.md)

Case file CASE-016

Domestic help

### [Smitarekha Rai recounts an advance payment without a service start](/reviews/billing-clarity/index.md)

In a complaint-site listing, Rai says she paid an advance for domestic help, had no worker start by day 12, and was denied a refund.

[Read this case](/reviews/billing-clarity/index.md)

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## Recent case files

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-   [Anonymous Reddit commenter questions a contact fee and plan quote](/reviews/anonymous-reddit-contact-fee-subscription-quote/index.md)
-   [Anonymous Reddit commenter describes repeated missed start dates](/reviews/anonymous-reddit-repeated-start-promises/index.md)
-   [Anukriti Goel describes a subscription scope mismatch and refund delay](/reviews/anukriti-goel-subscription-scope-refund-delay/index.md)

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