# Pulkit Narayan: nanny payment not returned

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3.  Pulkit Narayan: nanny payment not returned

The case file · CASE-213

Pulkit Narayan says that after the first nanny was sent, they stopped using the service and had still not received their money back.

nanny service · Pulkit Narayan · Date: Review posted: 1y (relative display at capture)

## Pulkit Narayan’s account

Pulkit Narayan said he had a similar experience and that after the first nanny was sent, they did not use the service further but still had not received their money back.

Review posted: 1y (relative display at capture). The public account is attributed to Pulkit Narayan.

## Separate account: Harini Bedi

Harini Bedi describes a weekday home cook booking in Mumbai on 2023-10-04. Harini says they expected the agreed duty list, transparent charges and a backup arrangement. They say service began as booked but a scheduled follow-up visit was missed without advance notice.

Their timeline records the booking request on October 2, assignment and start-window confirmation on October 3, the first service and concern on October 4, and support contact and remedy request on October 5.

The source lists a work schedule, payment confirmation and escalation email.

The company offered a replacement window and more time to review the charge. A substitute was offered after escalation; Harini says they ended the booking before the next scheduled visit.

Harini Bedi’s account was last checked on 2023-12-21. The account was posted on December 19, 2023; updated December 30, 2023. The account updated the entry after receiving a support reply. The supplied notes cite a nearby-area report about a missed follow-up visit and disputed cancellation charge.

Sequence

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## Timeline

1.  Review posted: 1y (relative display at capture)
    
    ### Source-post date
    
    Pulkit Narayan says that after the first nanny was sent, they stopped using the service and had still not received their money back.
    

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## Source

[LinkedIn comment on Ayush Aggarwal post](https://www.linkedin.com/posts/ayushagg512_extremely-horrible-experience-with-broomees-activity-7191287977891749888-FVsx)

More in the file

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