# Repulsive_Fun_7275 describes a disputed caregiver placement
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3. Repulsive\_Fun\_7275 describes a disputed caregiver placement
The case file · CASE-247
The author says the caregiver profile arrived late, a different person arrived late without notice, and the family sent her away within three hours.
Caregiver · u/Repulsive_Fun_7275 · Date: Review posted: 2024-12-04
## Public account
The author says the caregiver profile arrived four days late and a different person arrived an hour late, without prior notice or an updated profile. They allege the caregiver had poor hygiene, refused most baby-related tasks, gave the baby a brief massage, and was rude to the child; the family sent her away within three hours. The author says the relationship manager was dismissive, follow-up calls were not returned, Broomees would not accommodate a household move during the subscription, and subscription days were deducted despite the service problems.
## Separate customer account: Raghav Bedi
Raghav Bedi describes a pet-care visit booking in Indore on 2024-12-02. They expected a pre-service briefing, written pricing, and continuity across shifts. They report that the service began as booked, but the scheduled follow-up visit was missed without advance notice.
The chronology begins with a requirements discussion and booking request on November 30, 2024, followed by assignment and confirmation of the start window on December 1, 2024. The first scheduled service was on December 2, 2024; Raghav Bedi recorded the concern. On December 3, 2024, they contacted support and requested a remedy. The account references a work schedule, payment confirmation, and a copy of the escalation email as supporting material.
A coordinator offered to rearrange the next visit but did not address every point raised in Raghav’s message. A credit was discussed, but Raghav says the original payment question remained open.
This account was posted on 2025-02-19 and updated on 2025-02-28. An update added the replacement offer and retained the original account of the first visit. Its outcome was last checked on February 9, 2025. The account also references a nearby-area report involving a missed follow-up visit and disputed cancellation charge.
Sequence
## Timeline
1. December 2, 2024
### Additional customer account begins
Raghav Bedi describes a pet-care visit booking in Indore on 2024-12-02.
2. Review posted: 2024-12-04
### Public account
The author says the caregiver profile arrived four days late and a different person arrived an hour late, without prior notice or an updated profile. They allege the caregiver had poor hygiene, refused most baby-related tasks, gave the baby a brief massage, and was rude to the child; the family sent her away within three hours. The author says the relationship manager was dismissive, follow-up calls were not returned, Broomees would not accommodate a household move during the subscription, and subscription days were deducted despite the service problems.
## Source
[Reddit post](https://www.reddit.com/r/gurgaon/comments/1h68jpt/broomees_a_fraudulent_and_stressinducing/)
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