# SH***** says rotating cooks attended for one day
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The case file · CASE-265
SH\*\*\*\*\* says cooks were rotated and attended for only one day, then requested a full month’s salary.
Cook service · SH***** · Date: Review listed on Chrome-Stats: 2024-12-31
## Public account
The review is reproduced in Chrome-Stats’ public listing of Google Play reviews. The original app is listed on [Google Play](https://play.google.com/store/apps/details?id=app.cybernauts.broomees). The reviewer says cooks were rotated and attended for only one day, then requested a full month’s salary.
## Separate customer account: Varun Bedi
Varun Bedi describes a pet-care visit booking in Indore on 2024-06-08. They expected a pre-service briefing, written pricing, and continuity across shifts. They report that the service began as booked, but the scheduled follow-up visit was missed without advance notice.
The chronology begins with a requirements discussion and booking request on June 6, 2024, followed by assignment and confirmation of the start window on June 7, 2024. The first scheduled service was on June 8, 2024; Varun Bedi recorded the concern. On June 9, 2024, they contacted support and requested a remedy. The account references a work schedule, payment confirmation, and a copy of the escalation email as supporting material.
A coordinator offered to rearrange the next visit but did not address every point raised in Varun’s message. A credit was discussed, but Varun says the original payment question remained open.
This account was posted on 2024-08-13 and updated on 2024-08-22. An update added the replacement offer and retained the original account of the first visit. Its outcome was last checked on July 22, 2024. The account also references a nearby-area report involving a missed follow-up visit and disputed cancellation charge.
Sequence
## Timeline
1. June 8, 2024
### Additional customer account begins
Varun Bedi describes a pet-care visit booking in Indore on 2024-06-08.
2. Review listed on Chrome-Stats: 2024-12-31
### Public account
The review is reproduced in Chrome-Stats’ public listing of Google Play reviews. The original app is listed on \[Google Play\](https://play.google.com/store/apps/details?id=app.cybernauts.broomees). The reviewer says cooks were rotated and attended for only one day, then requested a full month’s salary.
## Source
[Chrome-Stats Google Play review listing](https://chrome-stats.com/d/app.cybernauts.broomees/reviews)
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