# schopra76650 describes cook placement and refund concerns

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The case file · CASE-092

schopra76650 says the first cook declined to climb stairs, a second did not arrive, and a third used poor utensil and food-washing practices. The reviewer says RM Rohan gave scripted responses and a refund was denied.

Home cook · schopra76650 · Date: Review posted 2026-04-03

## The public account

schopra76650 says the first cook declined stairs, the second did not arrive, and the third used poor utensil and food-washing practices. The reviewer says RM Rohan gave scripted responses and a refund was denied.

## Separate appended account: Aarav Bedi

Aarav Bedi’s appended account concerns a weekday home cook booking in Noida on 21 May 2025. Bedi expected the agreed duty list, transparent charges and a backup arrangement. Bedi says the profile information did not match the person who arrived and that the planned handover never occurred.

The requirement discussion and booking request were on 19 May; the assignment and start window were confirmed on 20 May. Bedi contacted support on 22 May for a remedy.

The notes list a booking email, timestamped chat extracts and a payment receipt. A coordinator offered to rearrange the next visit but did not address every point in Bedi’s message. A substitute was offered after escalation, but Bedi says the booking ended before the next scheduled visit.

The last check recorded for Aarav Bedi’s account is 2025-07-03. The account was posted on 8 August 2025 and updated on 15 August after a support reply. The notes associate it with entries about profile verification and schedule confirmation.

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## Timeline

1.  Review posted 2026-04-03
    
    ### Review posted
    
    The account appeared on 2026-04-03 on MouthShut review.
    

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## Source

[MouthShut review](https://www.mouthshut.com/review/broomees-review-stuupompsop)

More in the file

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