# Shatakshi G. criticises upfront payment focus
[View the HTML page](https://broomeesreviews.com/reviews/shatakshi-g-linkedin-comment/)
1. [Home](/index.md)
2. [Reviews](/reviews/index.md)
3. Shatakshi G. criticises upfront payment focus
The case file · CASE-271
Shatakshi G. says Broomees focused on collecting payment upfront rather than supplying worker profiles or demonstrating service value.
Broomees service · Shatakshi G. · Date: Review posted: “1y” at capture
## Public account
Shatakshi says Broomees focused on collecting payment upfront rather than supplying worker profiles or demonstrating the service’s value, describing it as a very poor startup experience.
## Separate customer account: Aditi Chandra
Aditi Chandra describes a driver-on-call booking in Jaipur on 2024-12-02. They expected a verified profile, a confirmed arrival window, and a single point of contact. They report that the assigned worker changed at short notice; Aditi says the replacement had not received the same instructions.
The chronology begins with a requirements discussion and booking request on November 30, 2024, followed by assignment and confirmation of the start window on December 1, 2024. The first scheduled service was on December 2, 2024; Aditi Chandra recorded the concern. On December 3, 2024, they contacted support and requested a remedy. The account references a work schedule, payment confirmation, and a copy of the escalation email as supporting material.
A representative acknowledged the report, requested the booking reference, and said the local team would review it. Aditi accepted a partial adjustment and arranged the remaining support independently.
This account was posted on 2025-02-12 and updated on 2025-02-18. The entry was first posted after the service week and was later expanded with a timeline note. Its outcome was last checked on January 21, 2025. The account also references another customer account about replacement timing and a separate note on billing explanations.
Sequence
## Timeline
1. December 2, 2024
### Additional customer account begins
Aditi Chandra describes a driver-on-call booking in Jaipur on 2024-12-02.
2. Review posted: “1y” at capture
### Public account
Shatakshi says Broomees focused on collecting payment upfront rather than supplying worker profiles or demonstrating the service’s value, describing it as a very poor startup experience.
## Source
[LinkedIn comment on Karan Sawhney post](https://www.linkedin.com/posts/ikaransawhney_stayawayfrombroomees-broomees-activity-7265761401950883840-5ZE1)
More in the file
## Related case files
[Browse all cases](/reviews/index.md)
Case file CASE-094
Home cook
### [aarchu.singh describes a cook advance and settlement dispute](/reviews/aarchu-singh-cook-advance-settlement/index.md)
The Bengaluru reviewer says ₹7,200 was paid in advance for four months of cook service. The cook was late and left; a replacement also left after three days. The reviewer requests a refund or settlement for days worked and alleges weeks of delay.
[Read this case](/reviews/aarchu-singh-cook-advance-settlement/index.md)
Case file CASE-087
Domestic help
### [Anonymous Reddit commenter questions a contact fee and plan quote](/reviews/anonymous-reddit-contact-fee-subscription-quote/index.md)
An anonymous commenter says they paid ₹49 and were then asked to buy a ₹3,000–₹10,000 plan before profiles or interviews, and questions the upfront fee.
[Read this case](/reviews/anonymous-reddit-contact-fee-subscription-quote/index.md)
Case file CASE-084
Domestic help
### [Anonymous Reddit commenter describes repeated missed start dates](/reviews/anonymous-reddit-repeated-start-promises/index.md)
An anonymous commenter says workers repeatedly promised to start the next day but did not appear. After about ten days, a replacement reportedly repeated the pattern, followed by a request for more money to continue.
[Read this case](/reviews/anonymous-reddit-repeated-start-promises/index.md)
## Site information
[Broomees Reviews](/index.md)
Independent stories, with context.
## Explore
- [All reviews](/reviews/index.md)
- [Topics](/topics/index.md)
- [Search](/search/index.md)
## About
- [Company](/company/index.md)
- [About Broomees Reviews](/about/index.md)
- [Founders](/company/founders/index.md)
## Information
- [Privacy](/privacy/index.md)
- [Terms](/terms/index.md)
- [Sitemap](/sitemap/index.md)
## Recent case files
[Browse all cases](/reviews/index.md)
- [aarchu.singh describes a cook advance and settlement dispute](/reviews/aarchu-singh-cook-advance-settlement/index.md)
- [Akansha Sharma reports nanny and support concerns](/reviews/akansha-sharma-linkedin-comment/index.md)
- [Akshay Kapil: newborn-care replacements](/reviews/akshay-kapil-newborn-care-replacements-refund/index.md)
- [Anonymous Reddit commenter questions a contact fee and plan quote](/reviews/anonymous-reddit-contact-fee-subscription-quote/index.md)
- [Anonymous Reddit commenter describes repeated missed start dates](/reviews/anonymous-reddit-repeated-start-promises/index.md)
- [Anukriti Goel describes a subscription scope mismatch and refund delay](/reviews/anukriti-goel-subscription-scope-refund-delay/index.md)
[Read this page as Markdown](/reviews/shatakshi-g-linkedin-comment/index.md)
© 2026 Broomees Reviews
---
[Browse all pages](/index.md)