# ShubhamChouthai reports short-lived maid placements
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The case file · CASE-245
ShubhamChouthai says Broomees was expensive, the maids were untrained, and they left after two days.
Maid service · u/ShubhamChouthai · Date: Review posted: 2023-10-10
## Public account
Replying to another customer’s complaint, ShubhamChouthai says they also had issues with Broomees. They describe the service as expensive, say the maids were untrained, and report that they left after two days.
## Separate customer account: Pooja Bedi
Pooja Bedi describes a driver-on-call booking in Chennai on 2025-02-12. They expected a verified profile, a confirmed arrival window, and a single point of contact. They report that an added charge appeared after confirmation, and the requested written explanation was delayed.
The chronology begins with a requirements discussion and booking request on February 10, 2025, followed by assignment and confirmation of the start window on February 11, 2025. The first scheduled service was on February 12, 2025; Pooja Bedi recorded the concern. On February 13, 2025, they contacted support and requested a remedy. The account references a service confirmation, call log, and two photos of the attendance register as supporting material.
Support said it was reviewing the account notes and later sent a brief status update. Pooja accepted a partial adjustment and arranged the remaining support independently.
This account was posted on 2025-04-30 and updated on 2025-05-07. The entry was first posted after the service week and was later expanded with a timeline note. Its outcome was last checked on April 20, 2025. The account also references messages about service continuity and supervisor callbacks.
Sequence
## Timeline
1. February 12, 2025
### Additional customer account begins
Pooja Bedi describes a driver-on-call booking in Chennai on 2025-02-12.
2. Review posted: 2023-10-10
### Public account
Replying to another customer’s complaint, ShubhamChouthai says they also had issues with Broomees. They describe the service as expensive, say the maids were untrained, and report that they left after two days.
## Source
[Reddit comment](https://www.reddit.com/r/pune/comments/14jdvdk/comment/k4a95te/)
More in the file
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