What the source says
Gupta says she paid ₹36,000 for a full-time nanny for her one-year-old and was told a nanny would arrive the next day. She says the assigned nanny appeared untrained, stayed for two or three days, and said she could not handle infants and could manage only children older than four. Gupta says her relationship manager promised a replacement but none arrived after 45 days. She says refund requests received generic replies and remained unresolved when she posted.
Source and limitations
This case file summarizes an unprompted Trustpilot review collected on 13 October 2026. It is the reviewer's account, not an independently verified finding. The indexed text contained no receipts or correspondence, and the captured excerpt did not include a company response. This page does not establish the account's later outcome.
Sequence
Timeline
Review posted
The review says a replacement had not arrived after 45 days and refund requests remained unresolved when it was posted.
Source limits
Evidence and context
The indexed review text is the source. No receipts or correspondence were attached in the indexed text; the captured excerpt contains no company response.
Source: Trustpilot review. Collected October 13, 2026.
Another perspective
Company statement
This case file does not include a company statement.
Published