Sabyasachi Chakraborty describes uncertainty about cook attendance

The experience

Sabyasachi Chakraborty’s LinkedIn comment says that the concern was not limited to nanny services: in his experience with a cook, Broomees did not know whether the assigned worker would actually come. He says the company was proactive when selling the initial subscription and later pursuing renewal, but not during service. The comment on Abhinay Jain’s post was displayed as “11mo” when the source was collected.

Separate customer-call account: Arjun Anand

The additional case notes describe Arjun Anand’s physiotherapy aide booking in Ahmedabad, with an experience date of 15 November 2025. Anand says they expected a punctual start, the listed skills and timely coordinator follow-up. Anand reports that the assigned worker changed at short notice and that the replacement had not received the same instructions.

The chronology begins with a requirements discussion and booking request on 13 November 2025. The assignment and service window were confirmed on 14 November. On 15 November, the first scheduled service took place and Anand recorded the concern. On 16 November, Anand contacted support and requested a remedy. The proposed response was a service credit while the coordinator checked the attendance record.

The notes list the profile shared before booking, a support-ticket transcript and a bank-transfer reference as supporting material. Anand reports receiving a partial refund after several support contacts. The outcome was last checked on 17 January 2026. The account was posted on 29 January and updated on 11 February 2026, adding the company response while leaving the earlier service description unchanged. The notes refer to another account about replacement timing and a separate note on billing explanations.