Sad_Seaworthiness4162 says no cook arrived after a ₹50 charge

The experience

Sad_Seaworthiness4162’s Reddit comment says they did not receive a cook and alleges Broomees collected ₹50 without providing service. The comment was displayed as “2y ago.”

Separate customer-call account: Farah Anand

The additional case notes describe Farah Anand’s live-in caregiver booking in Hyderabad, with an experience date of 18 August 2025. Anand says they expected a trained worker, daily attendance updates and prompt escalation support. Anand reports that the assigned worker changed at short notice and that the replacement had not received the same instructions.

The chronology begins with a requirements discussion and booking request on 16 August 2025. The assignment and service window were confirmed on 17 August. The first scheduled service took place on 18 August, and Anand recorded the concern. On 19 August, Anand contacted support and requested a remedy. The notes list a work schedule, payment confirmation and escalation email as supporting material. Support logged the issue and said a supervisor would call back; Anand says the callback did not arrive that day.

Anand says the case was marked for follow-up. The outcome was last checked on 28 September 2025. The account was posted on 22 October and updated on 29 October 2025, adding the escalation outcome and date of last contact. The notes relate it to another account about replacement timing and a separate note on billing explanations.