aarchu.singh describes a cook advance and settlement dispute

The public account

The Bengaluru reviewer says ₹7,200 was paid in advance for four months of cook service. The cook was late and left, and a replacement also left after three days. The reviewer requests a refund or a settlement for the days worked and alleges that the matter had been delayed for weeks.

Separate appended account: Aditi Bedi

Aditi Bedi’s appended account concerns a part-time housekeeper booking in Pune on 11 March 2024. Bedi expected an experienced match, notice before substitutions and a clear cancellation process. A coordinator promised a same-day adjustment, but Bedi says two support channels gave different answers.

The requirement discussion and booking request were on 9 March; the assignment and start window were confirmed on 10 March. Bedi contacted support on 12 March for a remedy.

The notes list a cancellation request, chat screenshots and a coordinator’s follow-up message. Support logged the issue and said a supervisor would call back; Bedi says no callback arrived that day. The coordinator closed the ticket after a replacement was proposed, but Bedi’s later update says the matter remained unresolved.

The last check recorded for Aditi Bedi’s account is 2024-04-25. The account was posted on 30 April 2024 and updated on 9 May with a payment-reference note. The notes link a cluster of posts about coordinator handoffs during the same quarter.