Archana Lakshmanan raises worker-skill and placement concerns

The public account

Archana Lakshmanan alleges that workers were not trained to the levels advertised. She says workers told her they had not received uniforms shown in company images. She also says she requested one of six workers identified on Instagram for a 24-hour role and received no response.

Separate appended account: Anika Bedi

Anika Bedi’s appended account concerns a temporary nanny booking in Mumbai on 5 September 2024. Bedi expected a punctual start, the listed skills and timely coordinator follow-up. Bedi says the profile information did not match the person who arrived and the planned handover did not occur.

The requirement discussion and booking request were on 3 September; the assignment and start window were confirmed on 4 September. Bedi contacted support on 6 September for a remedy.

The notes list a booking email, timestamped chat extracts and a payment receipt. The company offered a replacement window and asked for more time to review the charge. Bedi reports receiving a partial refund after several contacts with support.

The last check recorded for Anika Bedi’s account is 2024-10-26. The account was posted on 31 October 2024 and updated on 6 November; the later update added the company response and left the first-visit account unchanged. The notes associate it with entries about profile verification and schedule confirmation.