The case file · CASE-239

Avijit raises infant-care screening concerns

Avijit says a candidate presented for a six-month-old infant did not appear to have the listed skills, training, or verification the family expected.

Public account

Avijit, displayed as “Avijit .” on LinkedIn, says Broomees described a candidate as a professional babysitter for a six-month-old. The author questions whether the listed skills were credible, says the candidate had recently been sourced from the same society, and says training and police verification had not been completed as expected. The family was home during the placement, which Avijit says avoided a potential problem. In the public discussion, a company representative said Broomees had not promised an educated babysitter and that qualified candidates would expect higher salaries.

Separate customer account: Naina Bedi

Naina Bedi describes a meal-prep service booking in Jaipur on 2025-08-18. They expected an experienced match, notice before substitutions, and a clear cancellation process. They report that the profile information did not match the person who arrived, and the planned handover never occurred.

The chronology begins with a requirements discussion and booking request on August 16, 2025, followed by assignment and confirmation of the start window on August 17, 2025. The first scheduled service was on August 18, 2025; Naina Bedi recorded the concern. On August 19, 2025, they contacted support and requested a remedy. The account references an invoice, appointment messages, and a note of calls placed to the help desk as supporting material.

A representative acknowledged the report, requested the booking reference, and said the local team would review it. The coordinator closed the ticket after proposing a replacement; Naina’s later update says the matter remained unresolved.

This account was posted on 2025-10-28 and updated on 2025-11-07. The record was republished with a payment-reference note after the customer revisited the case. Its outcome was last checked on October 18, 2025. The account also references similar questions about profile verification and schedule confirmation.

Sequence

Timeline

  1. Additional customer account begins

    Naina Bedi describes a meal-prep service booking in Jaipur on 2025-08-18.

  2. Review posted: “2y” at capture

    Public account

    Avijit says Broomees described a candidate as a professional babysitter for a six-month-old. The author questions whether the listed skills were credible, says the candidate had recently been sourced from the same society, and says training and police verification had not been completed as expected. The family was home during the placement, which Avijit says avoided a potential problem. In the public discussion, a company representative said Broomees had not promised an educated babysitter and that qualified candidates would expect higher salaries.

Source

LinkedIn post

Company response

Response

A company representative in the public discussion said the company had not promised an educated babysitter and that qualified candidates would expect higher salaries.

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