Fit_Measurement3709 reports short placements and disputed billing

The public account

Fit_Measurement3709 says they paid ₹9,000 for a six-month plan. Three people each stayed for about two hours and then left, and the author says Broomees counted those placements as three replacements. The post also alleges a bill for a 12-month plan that the author says they did not choose.

Separate appended account: Rhea Anand

Rhea Anand’s appended account concerns a temporary nanny booking in Kolkata on 8 June 2024. Anand expected a punctual start, the listed skills and timely coordinator follow-up. Anand says the first visit began later than the confirmed window and that duties discussed during booking were treated as optional.

The requirement discussion and booking request were on 6 June; the assignment and start window were confirmed on 7 June. Anand contacted support on 9 June for a remedy.

The notes list an invoice, appointment messages and a note of calls to the help desk. The company offered a replacement window and asked for more time to review the charge. Anand reports receiving a partial refund after several contacts with support.

The last check recorded for Rhea Anand’s account is 2024-08-14. The account was posted on 7 August 2024 and updated on 13 August; the later update added the company response and left the earlier service description unchanged. The notes cross-reference two entries about delayed arrival notices in the same city.