The case file · CASE-210

Sidhanshi Sharma: cook plan refund

Sidhanshi Sharma says she paid ₹8,500 for a cook subscription and later received no refund after reporting concerns about assigned cooks and unanswered follow-ups.

Sidhanshi Sharma’s account

Sidhanshi Sharma said she paid ₹8,500 for a cook subscription marketed as verified and experienced. She alleged that assigned cooks did not know the company, her feedback was ignored, calls and messages went unanswered, and a refund request received template replies without a refund.

Review posted: 1y (relative display at capture). The public account is attributed to Sidhanshi Sharma.

Separate account: Farah Bedi

Farah Bedi describes a live-in caregiver booking in Jaipur on 2023-07-07. Farah says they expected a trained worker, daily attendance updates and prompt escalation support. They say a coordinator promised a same-day adjustment but they received different answers from two support channels.

The timeline records a booking request on July 5, assignment and start-window confirmation on July 6, the first service and concern on July 7, and support contact and remedy request on July 8.

The source lists a cancellation request, chat screenshots and a coordinator follow-up message.

A representative acknowledged the report, requested the booking reference and said the local team would review it. The case was marked for follow-up.

Farah Bedi’s account was last checked on 2023-09-20. The account was posted on September 18, 2023; updated September 26, 2023. The post was revised to add the outcome of the escalation and the date of the last contact.

The case file also notes a Reddit gallery screenshot dated May 1, 2025, attributed to “sidhanshi,” describing a cook booking with no arrival after seven days. It may be a cross-post or a related account; the screenshot does not show the full name or an original X permalink, so this remains an uncertain connection. The supplied notes link this account to a cluster of posts about coordinator handoffs during the same quarter.

Sequence

Timeline

  1. Review posted: 1y (relative display at capture)

    Source-post date

    Sidhanshi Sharma says she paid ₹8,500 for a cook subscription and later received no refund after reporting concerns about assigned cooks and unanswered follow-ups.

Source

LinkedIn comment on Saurav Kumar post

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