The case file · CASE-237

Sumedha Gupta: maid plan without placement

Sumedha Gupta says a ₹5,603 three-month membership did not produce a maid for more than three months despite follow-ups and promises.

Sumedha Gupta’s account

Sumedha Gupta posted two comments on a startup thread describing what appears to be the same subscription. She says she paid ₹5,603 for a three-month membership in October after being promised a maid the next day. She reports that no maid arrived for more than three months despite repeated follow-ups and promises, and asks for a refund plus damages and interest.

Review posted: 2y (relative display at capture). The public account is attributed to Sumedha Gupta.

Separate account: Leela Bedi

Leela Bedi describes a driver-on-call booking in Pune on 2023-10-04. Leela says they expected a verified profile, confirmed arrival window and single point of contact. They say the profile information did not match the person who arrived and that the planned handover did not occur.

Their timeline records a booking request on October 2, assignment and start-window confirmation on October 3, the first service and concern on October 4, and support contact and remedy request on October 5.

The source lists an invoice, appointment messages and a note of calls to the help desk.

Support logged the issue and said a supervisor would call back; Leela says no callback arrived that day. They say they accepted a partial adjustment and arranged the remaining support independently.

Leela Bedi’s account was last checked on 2023-12-02. The account was posted on December 12, 2023; updated December 20, 2023. The entry was first posted after the service week and was later expanded with a timeline note. The supplied notes cross-reference entries about profile verification and schedule confirmation.

Sequence

Timeline

  1. Review posted: 2y (relative display at capture)

    Source-post date

    Sumedha Gupta says a ₹5,603 three-month membership did not produce a maid for more than three months despite follow-ups and promises.

Source

Startup Pedia LinkedIn post

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