Connect_Patience2683 raises a nanny hygiene concern

The public account

Connect_Patience2683 says a nanny assigned for babysitting did not wash hands properly and spent 15–20 minutes in the washroom. The author says the family recorded the incident and did not expect a refund.

Separate appended account: Uma Anand

Uma Anand’s appended account concerns a newborn-care helper booking in Noida on 20 June 2024. Anand expected a pre-service briefing, written pricing and continuity across shifts. The service began as booked, but Anand says the scheduled follow-up visit was missed without advance notice.

The requirement discussion and booking request were on 18 June; the assignment and start window were confirmed on 19 June. Anand contacted support on 21 June for a remedy.

The notes list a work schedule, payment confirmation and a copy of the escalation email. A coordinator offered to rearrange the next visit but did not address every point in Anand’s message. A credit was discussed, but Anand says the original payment question remained open.

The last check recorded for Uma Anand’s account is 2024-09-07. The account was posted on 31 August 2024 and updated on 9 September; the update added the replacement offer and retained the first-visit account. The notes cite a nearby-area report about a missed follow-up visit and disputed cancellation charge.