The case file · CASE-080

kirandabas83 says a paid subscription brought no service

kirandabas83 says a subscription was paid but no service was received, and says local colony maids would be preferable.

The public account

kirandabas83 says they paid a subscription but received no service. The reviewer adds that local colony maids would be preferable. The source note identifies the handle as India with one review shown and records a verified-member badge on MouthShut.

Separate appended account: Shalini Anand

Shalini Anand’s appended account concerns a live-in caregiver booking in Pune on 9 May 2025. Anand expected a trained worker, daily attendance updates and prompt escalation support. The service began as booked, but Anand says the scheduled follow-up visit was missed without advance notice. The initial requirement discussion and booking request were on 7 May; the assignment and start window were confirmed on 8 May. Anand contacted support on 10 May for a remedy.

The notes list the profile shared before booking, a support-ticket transcript and a bank-transfer reference. Support logged the issue and said a supervisor would call back; Anand says no callback arrived that day. The case was marked for follow-up.

The last check recorded for Shalini Anand’s account is 2025-07-22. The account was posted on 15 July 2025 and updated on 28 July with the escalation outcome and last-contact date. The notes cite a nearby-area report about a missed follow-up visit and disputed cancellation charge.

Sequence

Timeline

  1. Review posted 2025-02-01

    Review posted

    The account appeared on 2025-02-01 on MouthShut review.

Source

MouthShut review

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