Poorna Veturi’s account
Poorna Veturi says they paid Broomees on November 1, 2025 for nanny services, then could not initiate the search because of relocation. They say they requested a refund on November 3 and, 12 days later, had received neither a refund nor a call. Veturi says emails to the company’s co-founders went unanswered. The post surfaced in Neeraj Garg’s public LinkedIn activity, where he had reacted to it.
Review posted: 11mo (relative display at capture). The public account is attributed to Poorna Veturi.
Separate account: Kunal Bedi
Kunal Bedi describes a newborn-care helper booking in Noida on 2024-12-14. Kunal says they expected a pre-service briefing, written pricing and continuity across shifts. They say service began as booked but the scheduled follow-up visit was missed without advance notice.
Their timeline records the booking request on December 12, assignment and start-window confirmation on December 13, the first service and concern on December 14, and support contact and remedy request on December 15.
The source lists a work schedule, payment confirmation and escalation email.
A coordinator offered to rearrange the next visit but did not address every point. Kunal says a credit was discussed while their original payment question remained open.
Kunal Bedi’s account was last checked on 2025-02-09. The account was posted on February 19, 2025; updated February 25, 2025. An update added the replacement offer and retained the original account of the first visit. The supplied notes cite a nearby-area report about a missed follow-up visit and disputed cancellation charge.
Sequence
Timeline
Payment for nanny services
Poorna says they paid Broomees on November 1, 2025.
Refund requested
Poorna says they requested a refund two days after payment.