Pulkit Narayan’s account
Pulkit Narayan said he had a similar experience and that after the first nanny was sent, they did not use the service further but still had not received their money back.
Review posted: 1y (relative display at capture). The public account is attributed to Pulkit Narayan.
Separate account: Harini Bedi
Harini Bedi describes a weekday home cook booking in Mumbai on 2023-10-04. Harini says they expected the agreed duty list, transparent charges and a backup arrangement. They say service began as booked but a scheduled follow-up visit was missed without advance notice.
Their timeline records the booking request on October 2, assignment and start-window confirmation on October 3, the first service and concern on October 4, and support contact and remedy request on October 5.
The source lists a work schedule, payment confirmation and escalation email.
The company offered a replacement window and more time to review the charge. A substitute was offered after escalation; Harini says they ended the booking before the next scheduled visit.
Harini Bedi’s account was last checked on 2023-12-21. The account was posted on December 19, 2023; updated December 30, 2023. The account updated the entry after receiving a support reply. The supplied notes cite a nearby-area report about a missed follow-up visit and disputed cancellation charge.
Sequence
Timeline
- Review posted: 1y (relative display at capture)
Source-post date
Pulkit Narayan says that after the first nanny was sent, they stopped using the service and had still not received their money back.